{"id":291,"date":"2017-08-01T10:26:10","date_gmt":"2017-08-01T10:26:10","guid":{"rendered":"https:\/\/www.activo.ca\/?post_type=service&#038;p=291"},"modified":"2024-01-26T13:53:01","modified_gmt":"2024-01-26T13:53:01","slug":"ivr","status":"publish","type":"service","link":"https:\/\/www.activo.ca\/ip-infrastructure\/voice-and-collaboration\/interactive-voice-response\/","title":{"rendered":"Interactive Voice Response (IVR)"},"content":{"rendered":"<h1>Deliver Exceptional Customer Service with Expert <strong>Interactive Voice Response<\/strong> Services<\/h1>\n<p>Interactive voice response (IVR) telephony technology enables organizations to segment callers automatically without human intervention. Scripts can be customized to include messages about service capabilities and wait times, complete actions based on voice or keypad-prompted entries, and <a href=\"https:\/\/www.activo.ca\/ip-infrastructure\/voice-and-collaboration\/contact-centre-ccaas\">route callers to the agent<\/a> best suited to help them address their needs.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Deliver Exceptional Customer Service with Expert Interactive Voice Response Services Interactive voice response (IVR) telephony technology enables organizations to segment callers automatically without human intervention. Scripts can be customized to include messages about service capabilities and wait times, complete actions based on voice or keypad-prompted entries, and route callers to the agent best suited to [&hellip;]<\/p>\n","protected":false},"featured_media":10019,"template":"","service-category":[11],"class_list":["post-291","service","type-service","status-publish","has-post-thumbnail","hentry","service-category-voice-and-collaboration"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Interactive Voice Response for Businesses in Canada | Activo<\/title>\n<meta name=\"description\" content=\"Interactive voice response systems allow you to segment callers without human intervention. Activo offers quality IVR solutions for your business.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.activo.ca\/ip-infrastructure\/voice-and-collaboration\/interactive-voice-response\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Interactive Voice Response for Businesses in Canada | Activo\" \/>\n<meta property=\"og:description\" content=\"Interactive voice response systems allow you to segment callers without human intervention. 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